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Elements and Performance Criteria

  1. Assess advertising research requirements
  2. Select research method/s
  3. Utilise advertising research findings

Required Skills

Required skills

analytical skills to interpret data and to evaluate how the data may be used

literacy skills to interpret legal and ethical requirements and to prepare research briefs and reports

numeracy skills to collate and analyse data

research and data collection skills to collect market research

Required knowledge

legal and ethical requirements affecting market research

organisational policy and procedures for conducting market research

identification and overview knowledge of key provisions of relevant legislation from all levels of government that affects business operations codes of practice and national standards such as

antidiscrimination legislation

consumer protection laws

copyright legislation

ethical principles

fair trading laws

privacy laws

Trades Practices Act

requirements for time cost scope as determined in the advertising brief

range of available market research and data analysis techniques

statistical and research methods and techniques

Evidence Required

The Evidence Guide provides advice on assessment and must be read in conjunction with the performance criteria required skills and knowledge range statement and the Assessment Guidelines for the Training Package

Overview of assessment

Critical aspects for assessment and evidence required to demonstrate competency in this unit

Evidence of the following is essential

demonstration of assessment and selection of appropriate techniques to identify advertising research requirements for at least one product or service

preparation of a research brief specifying objectives methods budget time schedule reporting and human resource requirements for at least one advertising campaign

Context of and specific resources for assessment

Assessment must ensure

access to an actual workplace or simulated environment

access to office equipment and resources

access to primary and secondary research information

Method of assessment

A range of assessment methods should be used to assess practical skills and knowledge The following examples are appropriate for this unit

analysis of responses to case studies and scenarios

assessment of written reportsexamples of research briefs

demonstration of market research selection techniques

direct questioning combined with review of portfolios of evidence and third party workplace reports of onthejob performance by the candidate

observation of presentations of market research conducted

oral or written questioning to assess knowledge of organisational policy and procedures for conducting market research

review of adjustments to advertising strategies budgets and time lines to reflect research findings

Guidance information for assessment

Holistic assessment with other units relevant to the industry sector workplace and job role is recommended for example

other advertising units


Range Statement

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.

Information about the consumer, the product and the market environment may include:

buyer behaviour

competitive advantage

competitive factors

demographics

distribution channels

economic, social and cultural factors

existing customers and their product usage

pricing

problems and opportunities facing the product

product and brand image

product brand

product characteristics

product packaging

results of past advertising for the product

target market

values or attitude factors

Concept testing may include presenting material to evaluate consumer reaction, such as:

a short product description

drawing

dummy advertisement

Legal, ethical and cultural considerations may include:

codes of practice such as those issued by:

Advertising Federation of Australia

Australian Communications and Media Authority

Australian Competition and Consumer Commission

Australian Performing Right Association

Commercial Radio Australia

Free TV Australia

confidentiality

cultural sensitivity

privacy

Primary research may include carrying out original research to gather information for a specific purpose such as:

attitude surveys

experiments or market testing on a segment of the market

group interviews

indirect research such as depth or focus group interviews, projective questioning, association tests

interviews (face-to-face and telephone)

observation

panel research

questionnaires

quota sampling

retail audits to determine brand share

sampling

specialised research e.g. 'mystery shoppers'

surveys

Secondary research may include:

data that has already been collected by external sources such as:

published government statistics

polls published by advertising and media companies

chamber of commerce data

university databases

data held by research organisations

data that has been collected by internal company sources such as:

sales or distribution figures

financial information

cost analyses

Appropriate techniques may include:

application of statistical methods

critical analysis

mathematical calculations

Findings may include:

facts

interrelationships

issues

patterns

trends

Advertising strategies may include:

communication objectives

creative and media strategies

identification of advertising purpose and objectives

target audience strategies

Legal and ethical requirements may include:

codes of practice

cultural expectations and influences

ethical principles

legislation

policies and guidelines

regulations

social responsibilities such as protection of children, environmental issues

societal expectations